Assessing Needs: What Spitex services do I need?

Before it can be determined which services are needed and which costs will be covered, your individual support needs must first be assessed. That’s exactly what the needs assessment by SpitexCare is for.

During this process, we work together to determine which nursing, care, or support services are necessary for daily life. The needs assessment takes place at the client’s home and serves as the basis for the next steps with the primary care physician and health insurance provider.

What is assessed during the needs assessment by SpitexCare?

The needs assessment takes place at the client’s home. A SpitexCare professional visits the client to gain a comprehensive understanding of their personal situation and determine what kind of support is needed in daily life.

The following are assessed, for example:

  • health status

  • Limitations in daily life

  • Care needs

  • psychosocial stress

  • Mobility and risk of falls

  • Medication status

  • Family Situation

  • Needed and Desired Support

  • Frequency and duration of visits

An elderly woman in a wheelchair looks up at her caregiver and smiles; this illustrates one reason for returning to the caregiving profession

What services might result from a needs assessment?

Assessment, Counseling, and Coordination

This includes the professional assessment of care needs, the scheduling of visits, as well as counseling and coordination with clients, family members, doctors, and other involved parties.

Therapeutic Care

Therapeutic care encompasses medical and nursing services. These include, for example, preparing and administering medications, wound care, injections, and other medically prescribed procedures.

Basic Care

Basic care provides direct assistance with daily personal activities, such as washing, showering, getting dressed and undressed, moving around, eating and drinking, and using the restroom.

Psychosocial Care

Psychosocial care supports people with mental illnesses or psychosocial stressors. The goal is to promote stability, independence, and security in everyday life.

Support

Care provides support in daily life, fosters a sense of security, and promotes social participation. This includes, for example, companionship, conversations, shared activities, and assistance with daily tasks.

Home Economics

Housekeeping includes assistance with household tasks, such as cleaning the home, doing laundry, grocery shopping, or other daily chores.

Relief for Family Members

When family members are heavily involved in caregiving, targeted respite care can free up time and help stabilize the caregiving situation in the long term.

Why is it important to distinguish between these services?

A SpitexCare staff member conducting a needs assessment with a client

Not all types of home care are funded in the same way. Under certain conditions, nursing care services may be partially covered by basic health insurance. Caregiving, housekeeping, or other support services, on the other hand, are billed differently and must be paid for privately or through supplemental insurance, depending on the situation.

For this reason, the needs assessment carefully documents exactly what kind of support is needed and which category of services it falls under. The necessary documentation for the family doctor and the health insurance provider is then prepared for the corresponding care services.

What happens next after submitting the request for a needs assessment?

  • 1

    On-site Visit with the Client

    A SpitexCare professional visits the client at home to assess their individual needs for nursing care, assistance, and support. During this visit, they also determine which services are needed and how often visits should take place.

  • 2

    Form for the Family Doctor

    After the appointment, SpitexCare prepares the necessary documents and sends the corresponding form to the primary care physician for review.

  • 3

    Approval by the Family Physician

    The family doctor reviews the documents and confirms the necessary care services.

  • 4

    Approval by the Health Insurance Company

    The documents are then submitted to the health insurance provider. Care services are initially approved for three months.

  • 5

    Start of Nursing and Care Services

    Once approval is granted, SpitexCare will begin providing the agreed-upon nursing and care services.

  • 6

    Reassessment of Care Needs

    After three months, the need for care is reassessed. Based on this assessment, the required care services are adjusted. The subsequent authorization is valid for six months.